Self Storage Units in Eagle Pass, TX | KO Storage

Thanks Maibel for guiding me thru my lesse contract she was very helpful and patient with me. Thank you again Maibel

Sofia was very professional, polite and knew exactly what I was needing. Wish every employee had Sofia’s attention, the unit was clean and a good size for my … Read More

Sofia was very professional, polite and knew exactly what I was needing. Wish every employee had Sofia’s attention, the unit was clean and a good size for my needs.

Sam was very efficient in helping me to select the correct storage for me, he had patience and took his tome to make sure I had what I needed. He really KO cust… Read More

Sam was very efficient in helping me to select the correct storage for me, he had patience and took his tome to make sure I had what I needed. He really KO customer service!!

Freda was great. She answered all my questions and was very helpful. She sent me my documents and helped me through the process of getting them signed. Awesome … Read More

Freda was great. She answered all my questions and was very helpful. She sent me my documents and helped me through the process of getting them signed. Awesome service.

The facility is great, and secure! The downfall is the pricing. I started at 120 and ended at 198. I wish the price would not have increased, I would still be u… Read More

The facility is great, and secure! The downfall is the pricing. I started at 120 and ended at 198. I wish the price would not have increased, I would still be using them.

Great customer service very nice and helpful person keep up the good work ?

I purchased my unit rental online which was the easiest part about this whole process. It has you pick a unit and create your own code. I then tried to go to my… Read More

I purchased my unit rental online which was the easiest part about this whole process. It has you pick a unit and create your own code. I then tried to go to my climate controlled unit on my next day off. First thing I notice is the main gate is stuck open. I then use the map I was given to locate my unit. It is inside the climate controlled building and the code I made doesn’t work on the door. So i had to wait until the next day so i can call them. I call them and get my code reset. Then I go back and it’s still not working. And the main gate is still wide open. So none of your stuff is secure except for the lock you have to bring. I call the phone number to see what is going on and I was basically told I was in the wrong location. I explained many times I am at the correct location but the door is not opening. I sent video and picture proof I was at the right location and was still told it’s a self storage unit so idk. I have a self storage unit in Arizona. First of all, there is always at least one person there during the day to help if needed. The locks come with the price of the unit and they aren’t rude. I asked for a refund because I can’t even access my unit. Then I asked if I could just get a different unit at the other location on Del Rio Blvd and I got no response. I called several other self storage places in Eagle pass and no one answered. You are better off buying your own shed and putting it your yard. UPDATE: Sean reached out to me in order to fix these issues I had. He is very kind. He was able to explain that the WiFi had gone out so none of the new codes worked for new people. Which is understandable. He was able to get me refunded for the original unit I had issues with and then I got a new unit at the Del Rio Blvd location. I was able to get moved in smoothly there and I had no issues. The unit was clean and the storage area is great. This is the only storage company in Eagle pass I’ve gotten to answer the phone or call me back. It was rough at first but we got it sorted out. Thank you.

Bridget at KO provided a pleasant and engaging service for us as we needed a unit in Eagle Pass.

Was great help with the questions I was asking took her time and explained it to to me overall great and excellent job

The service that she gave me was excellent. I’ve never had such good service anywhere else before. Very attentive

We booked our storage Saturday property has been remodeled looks awesome! We didn’t have a hard time using our code or opening up our storage and it was the per… Read More

We booked our storage Saturday property has been remodeled looks awesome! We didn’t have a hard time using our code or opening up our storage and it was the perfect size we needed for storing all our home furniture. Thank you Teresa for being so helpful with everything. Greatly appreciated Thank you Jessica Cardenas

JASON helped me with the acquisition of a storage space today. The call dropped and Jason returned the call immediately. The process was smooth and fast. Jason … Read More

JASON helped me with the acquisition of a storage space today. The call dropped and Jason returned the call immediately. The process was smooth and fast. Jason covered all of the Important points I would have had questions on. Jason is Just the type of person I like to do business with. He is great at his job, great at reading people, a great listener and Overall I was very satisfied with Jason’s service and work. Thank you brother for being great and going above and beyond. You are the best and will surely be successful in any endeavors you pursue. Get this man a raise. It’s because of Jason’s superb customer service I am writing this review.